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Everything Your Business Relies On.Managed As One.

Managed IT, communications, security, Remote Workforce support, AI and Digital Signages delivered under one accountable C9 team.

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CAPABILITIES

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Level 3, 480 Collins Street
Melbourne VIC 3000

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1800 000 299

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Managed IT • Communications • Security • Remote Workforce • AI • Digital Signages

We acknowledge the original communicators, connectors, and carers of the land and waters across Australia, the Aboriginal and Torres Strait Islander peoples. We pay our respects to Elders past, present, and emerging.

Australian business leader collaborating with offshore team
Managed Remote Workforce Solutions

Build Dedicated Offshore Teams Without The Overhead

Access skilled offshore professionals and scale your business with a managed Remote Workforce model that includes recruitment, onboarding, payroll administration and ongoing Remote Workforce support.

✓ Australian Managed
✓ Dedicated Full-Time Talent
✓ Payroll Included
✓ Fast Placement
✓ Remote Workforce Support
Australian business leader collaborating with offshore team
Talent market pressure and salary costs team discussion
The Talent Market Has Changed

Australian businesses are facing higher labour costs, longer recruitment cycles and increasing pressure to do more with fewer resources.

Offshore teams provide access to highly skilled professionals without the massive administrative overheads, payroll complications, and capital expenses associated with traditional local hiring.

Reduce hiring costs
Fill roles faster
Access wider talent pools
Increase operating capacity
Scale with confidence
Reduce internal administration
Model Definition

A Dedicated Team That Works As Part Of Your Business

This is not freelancing. This is not task-based outsourcing. An offshore team consists of dedicated professionals who work directly within your business structure, follow your specific processes, and contribute to your long-term growth.

Dedicated Staff

Your professionals work solely for you, 38-40 hours per week, matching your business hours and direct priorities.

Integrated Processes

Staff adapt to your software, document structures, task lists, and communication schedules.

Long-Term Team Members

Build sustainable internal assets. Staff remain in your business for years, gaining critical operational knowledge.

Scalable Remote Workforce Model

Add talent easily as you grow without carrying the fixed operational overheads of HR departments.

Managed Payroll

No complex international tax filings or local legal entities. C9 handles payroll, overheads, and local reporting.

Australian Account Management

Liaise with onshore Remote Workforce architects based in Australia for strategic guidance, governance, and support.

Dedicated Staff

Your professionals work solely for you, 38-40 hours per week, matching your business hours and direct priorities.

Integrated Processes

Staff adapt to your software, document structures, task lists, and communication schedules.

Long-Term Team Members

Build sustainable internal assets. Staff remain in your business for years, gaining critical operational knowledge.

Scalable Remote Workforce Model

Add talent easily as you grow without carrying the fixed operational overheads of HR departments.

Managed Payroll

No complex international tax filings or local legal entities. C9 handles payroll, overheads, and local reporting.

Australian Account Management

Liaise with onshore Remote Workforce architects based in Australia for strategic guidance, governance, and support.

Accelerate Sourcing

Need To Fill A Role Faster?

Avoid recruitment delays. Our active offshore sourcing pipeline can identify, screen, and shortlist qualified professionals for your specific role profiles in as little as 10 days.

Sourcing Scope

Build Teams Across Multiple Functions

Whether you need specialized technology developers or back-office operational staff, we recruit professionals tailored to your business structure.

Technology

  • Frontend Developers
  • Backend Developers
  • QA Engineers
  • DevOps Support

Customer Support

  • Customer Service
  • Technical Support
  • Helpdesk Agents

Administration

  • Executive Assistants
  • Operations Coordinators
  • Data Entry Specialist

Finance

  • Bookkeepers
  • Payroll Support
  • Accounts Administration

Marketing

  • Graphic Designers
  • Content Creators
  • SEO Support Specialists

Operations

  • Project Coordinators
  • Reporting Support
  • Back-office Operations
Offshore professionals collaborating via shared work systems
More Than Recruitment

More Than Recruitment.
A Managed Remote Workforce Model.

Finding people is only one part of the challenge. Managing remote environments, configuring secure networks, delivering payroll on time, and keeping people productive is what actually makes offshore sourcing work. C9 Teams helps businesses recruit, onboard, support and scale through a structured, accountable Remote Workforce delivery model.

Talent Sourcing

Customized searches targeting local technology and business hubs offshore for specific skill sets.

Candidate Screening

Rigorous technical tests and communication capability checks before shortlisting.

Onboarding Support

Coordinating accounts setup, client systems guidelines, and workspace scheduling.

Payroll Administration

Local legal entity compliance, benefit filings, and monthly unified AU billing.

Remote Workforce Coordination

Onsite managers tracking attendance, performance issues, and daily workspace support.

Growth Planning

Structured reviews, training coordination, and headcount scaling roadmap planning.

Offshore professionals collaborating via shared work systems
Structured Timeline

From Requirement To Productive Team Member

We follow a rigorous, transparent recruitment and onboarding timeline designed to guarantee candidate alignment.

Step 1

Remote Workforce Discovery

Audit internal workflows, target skills gaps, and mapTimeZone requirements.

Step 2

Role Definition

Draft direct candidate profiles, define KPIs, and structure target salary guidelines.

Step 3

Candidate Shortlisting

Source qualified professionals and run communication checks.

Step 4

Interviews

Select, interview, and test top-tier candidates on video calls.

Step 5

Onboarding

Setup secure workspace IT, confirm access, and launch guidelines.

Step 6

Ongoing Support

Manage monthly payroll compliance, attendance metrics, and scaling.

✓ Typical hiring projects can begin within weeks depending on role requirements.

Cost Analysis

Compare Traditional Hiring With A Managed Offshore Team

Save on operational overhead, recruitment fees, and local payroll taxes while building a highly structured Remote Workforce.

Remote Workforce Savings Calculator

Select a common role profile to calculate average cost reductions:

AU Traditional Cost$145,000
C9 Offshore Cost$48,000
Average Savings Potential:67% Saved
* Includes sourcing, office overhead & payroll admin.

Traditional Hiring

  • ✕
    Higher salary pressure

    Stiff local competition drives salaries up year on year.

  • ✕
    Recruitment costs

    Upfront fees ranging from 15-20% of candidate salary.

  • ✕
    Internal payroll management

    HR administrative hours spent handling monthly wages, super, and filings.

  • ✕
    Longer hiring cycles

    Takes months to source, shortlist, and clear local notices.

  • ✕
    Limited candidate pool

    Restricted to candidates within a specific commuting radius.

C9 Teams

  • ✓
    Access broader talent

    Source candidates from massive offshore hubs matching specific tech stacks.

  • ✓
    Managed Remote Workforce delivery

    On-the-ground support manages workspace logs, hardware setups, and IT governance.

  • ✓
    Payroll included

    All administrative overhead, local entity compliance, and billing unified.

  • ✓
    Faster candidate access

    Active pipelines allow shortlist presentations within weeks.

  • ✓
    Scalable Remote Workforce model

    Adjust team sizes easily as market demand and workflows scale.

Talent Pool Examples

See The Type Of Talent Businesses Commonly Hire

Sample operational profiles representing structured offshore team professionals we screen, hire, and manage.

Senior Full Stack Developer

8+ Years Experience

Sourced from top technology hubs. Proven track record leading product sprints, optimizing database queries, and aligning deployment workflows under Australian tech lead structures.

Key Skills
React / Next.jsNode.js / PythonAWS / DockerREST & GraphQL APIs

Customer Support Specialist

5+ Years Experience

Fluent English speaker. Specialized in technical support workflows, high-volume queue clearance, and patient/customer satisfaction score retention.

Key Skills
Ticketing (Zendesk/Jira)Voice & Live Chat supportSLA Incident ManagementOnboarding Walkthroughs

Executive Assistant

6+ Years Experience

Highly organized operational anchor. Proactively handles leadership schedules, drafts communications, coordinates vendors, and simplifies daily workflows.

Key Skills
Calendar & Inbox ManagementMeeting Minutes & CRM logsTravel & Expense AdminClient Communications

Bookkeeper

7+ Years Experience

Detail-oriented financial support specialist. Familiar with Australian GST structures, payroll alignment, invoice ledger audits, and end-of-month reporting.

Key Skills
Xero & MYOB ExpertiseAccounts Payable/ReceivableBank ReconciliationsPayroll & Expense Tracking

Project Coordinator

5+ Years Experience

Keeps critical operations moving. Coordinates milestone check-ins, organizes task logs, monitors sprint backlogs, and ensures team members meet delivery metrics.

Key Skills
Asana / Jira administrationResource & Shift SchedulingStatus ReportingInter-department coordination

Operations Administrator

4+ Years Experience

Maintains business system hygiene. Updates documentation, extracts operational reporting, manages inventory data, and reviews workflow compliance.

Key Skills
CRM Management (HubSpot/SF)Back-office Operations SupportData Audits & ReportingProcess Documentation
Industry Segments

Built For Growing Australian Businesses

Whether scaling customer queues or technology pipelines, we support operations across diverse Australian industries.

Offshore Remote Workforce

Retail

Manage multi-site store operations, customer services, order tracking, and stock data support.

Offshore Remote Workforce

Healthcare

Support client bookings, patient database administration, billing, and clinic operations.

Offshore Remote Workforce

Professional Services

Scale accounting, legal administrative support, database updates, and document processing.

Offshore Remote Workforce

Technology

Expand your technical development, QA engineering cycles, DevOps logs, and helpdesk desks.

Offshore Remote Workforce

Logistics

Coordinate fleet routing, order processing queues, dispatch verification, and status updates.

Offshore Remote Workforce

Franchise Groups

Support standard operational documentation, store-level customer relations, and back-office syncs.

The C9 Ecosystem Advantage

Backed By The Broader C9 Technology Ecosystem

Unlike standalone offshore recruitment agencies or staffing brokers, C9 Teams is supported by a broader national technology group.

We don't just place people and walk away. We deliver the secure IT foundations, managed remote office environments, communication setups, endpoint security compliance frameworks, and local support desks required to make Remote Workforce scaling robust, secure, and successful.

How we differ from Teamified and standalone recruiters:

Recruiters introduce talent and leave infrastructure configuration to you. C9 Teams provides pre-configured laptops, secure virtual desktops, managed firewalls, and active cybersecurity oversight from our local Australian NOC/SOC engineers.

Managed IT

Configuration of workplace files access, licensing compliance support, and software configurations.

Communications

Direct integration with C9 cloud phone systems, reception tools, and Teams Calling setups.

Cybersecurity

Endpoint monitoring, managed EDR deployments, and Essential Eight cybersecurity readiness alignment.

AI & Automation

Support building automated client response tools, video analytics, and receptionist AI routing workflows.

Remote Workforce

Australian-based remote technical support, hardware setups, and network troubleshooting.

Designed Around Outcomes

Designed Around Business Outcomes

Our managed model is built to drive commercial efficiency, operational continuity, and organizational scaling.

Reduce labour cost pressure

Offset local hiring limits. Redirect critical payroll savings directly into marketing, product development, or business reserves.

Increase Remote Workforce capacity

Deploy technical support, data verification, and administration resources around the clock to support local workers.

Fill roles faster

Sourcing talent offshore takes weeks, not months. Fill critical operations gaps before they impact client experiences.

Reduce recruitment friction

Standardize your screening, hiring, payroll compliance, and replacement security under a single billing framework.

Improve operational efficiency

Empower onshore managers to focus on high-value strategy and business client relations, offloading routine compliance tasks.

Build scalable teams

Create flexible Remote Workforce departments that grow and adapt fluidly as market demands shift.

Common Questions

Frequently Asked Questions

Depending on your specific role requirements and skills requested, candidate shortlists are typically presented within 10 to 14 business days. The entire onboarding process usually completes within 3 to 4 weeks.

WORKFORCE CONSULTATION

Request Your Consultation & Candidate Profiles

Speak directly with an Australian Remote Workforce architect. We will review your hiring profile, outline offshore salary benchmarks, and structure a custom delivery roadmap.

Custom talent mapping based on your tech stack & roles

A comprehensive scoping review outlining experience profiles, training parameters, and timezone alignments.

Direct salary benchmark details & savings breakdown

Review exact offshore placement costs compared side-by-side with local traditional alternatives.

2-hour response on business days

Onshore Remote Workforce coordinators respond promptly to organize scoping sessions.

Secure Setup
100% Confidential
4.9/5 Rating
Client satisfaction score
📞
1800 000 299
Call direct onshore team

Guided consultation

Tell us what you need. We'll route it to the right C9 team.

C9 brings managed IT, communications, cybersecurity, Remote Workforce, AI and digital solutions into one accountable group.

Managed ITTelcoSecurityRemote Workforce + AI

Start with the outcome

Choose the closest service area. If you’re unsure, we’ll help route the enquiry.

No pressure. No generic sales script. Just the right next step.

Start with a few quick details.

Tell Us What Roles You Need

Complete the quick guided form and we will route your enquiry to the right C9 specialist.

Step 1 of 3

What do you need help with?

What do you need help with?

Choose the area closest to what you need. You can select ‘Not Sure’ if you want guidance.