About C9 GROUP

Creating Connected, Secure and Intelligent Workplaces Across Australia.

C9 GROUP is a Melbourne-based technology and business services company helping organisations embrace the future of work. We provide managed IT, cybersecurity, telecommunications, Remote Workforce solutions, Digital Signages, and AI and automation services, enabling businesses to operate more efficiently, securely and competitively.

Today, we support organisations across Australia while creating opportunities for talent both locally and internationally.

C9 Australian support specialist assisting a business customer
C9 technology advisor discussing secure workplace strategy
C9 Remote Workforce professional working in a modern office

Trusted by Australian businessesIn good company. Trusted by businesses across Australia.
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Novo
Chobani
Spendless Shoes
Ray White
Wild Rhino
Retail Care
The Entourage
Above Zero
Company Overview

Who we are

C9 GROUP is Australia's leading MSP that brings together technology, connectivity and Remote Workforce solutions under a single accountable service model.

Managed Services

Infrastructure, cloud, endpoints and day-to-day technology operations under one accountable support model.

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Cybersecurity

Practical protection, recovery readiness and security operations built into the way business systems run.

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Telecommunications

Business internet, voice, phone systems, mobility and carrier coordination for connected workplaces.

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Remote Workforce

Remote Workforce delivery, offshore team support and secure operating models for scaling capability.

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Digital Signages

Lumina commercial displays, LED, CMS and managed signage for customer-facing environments.

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AI & Automation

AI assistants, workflow automation and integrations that make operations faster and more intelligent.

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Our Mission

Secure technology. Connected communications. Empowered people. Intelligent automation.

To help organisations embrace the future of work through secure technology, connected communications, empowered people, and intelligent automation.

Our Vision

Australia’s most trusted business technology ecosystem.

To enable organisations to work smarter, grow faster, and operate securely in an increasingly digital world.

Our Story

A simpler way to run business technology.

From our Melbourne headquarters, we work with growing businesses and multi-site enterprises to simplify operations, strengthen security and embrace the future of work.

01

Built to remove vendor complexity

As businesses became more connected and technology-dependent, managing multiple vendors created unnecessary friction. C9 GROUP was established to bring critical business technology and services together under one trusted partner.

02

Designed for connected, secure workplaces

Today we help organisations across Australia modernise infrastructure, improve security, enhance communications and unlock new opportunities through digital transformation.

03

Focused on the future of work

Our model combines secure technology, connected communications, empowered people and intelligent automation so organisations can work smarter, grow faster and operate with confidence.

The C9 Journey

The growth path behind C9 today

A timeline of the milestones that shaped C9 from telco foundations through to enterprise-grade AI and operations.

Capability milestones2018–2026
C9 capability milestones: Telco in 2018, Managed IT in 2020, Security in 2022, Digital Signages in 2023, Workforce Solutions in 2024, AI & Automation in 2026.
2018

TELCO

BUILDING THE COMMUNICATIONS FOUNDATION

C9 entered the market helping businesses modernise ageing phone systems and connectivity environments. While others focused on products, we focused on keeping businesses connected.

  • Business voice systems
  • Carrier services
  • Connectivity modernisation
Certified & Trusted

Our commitment to security excellence is validated through rigorous certification and continuous assessment

Our certification roadmap demonstrates our dedication to maintaining the highest security standards. We continuously invest in third-party validation to ensure our clients receive enterprise-grade protection backed by internationally recognised frameworks.

ISO 27001

ISO 27001

Information Security Management System certified to Gold Level 3 and Bronze Level 1 international standards.

SMB 1001 Gold Level 3

SMB 1001 Gold Level 3

SMB 1001 Gold Level 3 Information Security certification for high-integrity business environments.

SMB 1001 Bronze Level 1

SMB 1001 Bronze Level 1

SMB 1001 Bronze Level 1 Information Security certification for foundational system assurance.

Essential 8 Maturity

Essential 8 Maturity

Full Essential 8 security framework maturity assessment, alignment, and systems validation.

ITIL 4 Foundation

ITIL 4 Foundation

Service management practices that help keep support, change, incidents and continual improvement structured around business outcomes.

Leadership Team

Led by clear ownership across business, technology and operations.

Jaspreet Manku, CEO
Jaspreet Manku

CEO

Chitrang Thakkar, CTO
Chitrang Thakkar

CTO

Rajvir Uppal, COO
Rajvir Uppal

COO

Rahul Agashe, CIO
Rahul Agashe

CIO

Tejal Dave, CFO
Tejal Dave

CFO

Jaspreet Manku, CEO
Jaspreet Manku

CEO

Chitrang Thakkar, CTO
Chitrang Thakkar

CTO

Rajvir Uppal, COO
Rajvir Uppal

COO

Rahul Agashe, CIO
Rahul Agashe

CIO

Tejal Dave, CFO
Tejal Dave

CFO

Our Culture

Powered by people. Enhanced by innovation.

Great outcomes come from combining talented people with innovative technology. Our culture is built on accountability, collaboration, continuous learning and exceptional client experience.

We actively invest in emerging technologies, including AI, to improve service delivery, increase operational efficiency, enhance accuracy and reduce response times.

People first. Technology driven. Future focused.

Explore careers
Ongoing system monitoring
Culture standard

We encourage our people to challenge conventional thinking, embrace change and continuously develop new skills.

THE C9 ECOSYSTEM

Technology, people and automation connected under one accountable model.

Explore the specific service layers behind C9 GROUP, or speak with us about building a connected, secure and intelligent workplace.

Common Questions

Frequently Asked Questions

C9 GROUP brings managed IT, cybersecurity, telecommunications, Remote Workforce solutions, Digital Signages, and AI automation together under one accountable technology and business services model.

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