C9 GROUP
Digital Signages
Displays
Solutions
Platform
Resources
Contact
Support1800 000 299
  1. Home
  3. Lumina
  5. Help

Everything Your Business Relies On.Managed As One.

Managed IT, communications, security, Remote Workforce support, AI and Digital Signages delivered under one accountable C9 team.

Book ConsultationTalk To C9

CAPABILITIES

  • Managed Services
  • Communications
  • Security
  • Remote Workforce
  • AI & AutomationNew
  • Digital Signages

CORE SOLUTIONS

  • Managed IT
  • Business nbn
  • Fast Fibre
  • Teams Calling
  • Phone Systems
  • Essential 8
  • AI Voice AgentsNew
  • Digital Signages

INDUSTRIES

  • Retail
  • Healthcare
  • Professional Services
  • Logistics
  • Education
  • Multi-Site Organisations

COMPANY

  • About C9
  • Why C9
  • Partners & Certifications
  • Careers
  • Contact Us

RESOURCES

  • Resource Centre
  • Blog
  • Industry Guides

QUICK LINKS

  • Book Consultation
  • Get Assessment
  • Call Sales
  • Partner Enquiries

Headquarters

Level 3, 480 Collins Street
Melbourne VIC 3000

Direct Contact

1800 000 299

Email Intake

Sales@c9group.com.au
LinkedIn
© 2026 C9 GROUP. All rights reserved.
Privacy PolicyTerms of UseDirect Debit Service AgreementCookie PolicyTrust CenterSitemap
Managed IT • Communications • Security • Remote Workforce • AI • Digital Signages

We acknowledge the original communicators, connectors, and carers of the land and waters across Australia, the Aboriginal and Torres Strait Islander peoples. We pay our respects to Elders past, present, and emerging.

Lumina Support Centre

Help Centre & Support Desk

Find technical documentation, submit support desk tickets, review SLA parameters, or check out our frequently asked questions.
Browse FAQsContact Support
Lumina support and content management
C9 LuminaDesigned. Installed. Managed.

Lumina CMS Guides

Access step-by-step instructions on updating schedules, editing price menus, and managing device user permissions.

CMS Tutorials

Hardware Troubleshooting

Technical checklists for display calibrations, media receiver restarts, local internet checks, and mounting checks.

Hardware Support

SLA Support Portal

Submit ticket inquiries, monitor remote screen diagnostic reports, or request rapid on-site dispatches.

Open Service Ticket

Need immediate assistance with your signage?

Contact Support
COMMON INQUIRIES

Frequently Asked Questions

Phone Support

1300 293 332

Monday - Friday 8:30 AM - 5:30 PM AEST

Email Inquiries

Sales@c9group.com.au

We generally respond within 2 business hours.

On-Site Dispatch Hubs

Sydney • Melb • Bris

SLA swappers dispatched locally.

Direct Assistance

Submit a Ticket or Inquire

LUMINA CONSULTATION

Let’s Talk About Your Signage Requirements.

Tell us about your business, locations and display goals. We’ll help recommend the right Digital Signages setup for your environment.

Book A Consultation

ESTIMATED PROPOSAL ROADMAP

Target Scale:5 Screens
Support Tier:Starter Network
Territory Center:NSW (Sydney)
Telemetry SLA Support:Included (24/7/365)
SLA Response dispatch:3-4 Hour Metro Response

Estimates are finalized following site audit surveys and structural verification by a verified installer.